Q: How do I join Centre Point Always Rewards?
A: To join is easy! Just enroll now and start enjoying privilege with us today!
Q: Is there a fee to join Centre Point Always Rewards?
A: Membership is FREE! Also you can get many privileges and benefits. If you are not a member?Just enroll Click Here
Q: Where can I update my personal information (address, phone number and email address)?
A: You may update your online information at any time Click Here
Q: How can I check my account balance?
A: You would be able to access your up-to-date account information via Click Here which shows your account balance and all information about your points at anytime.
Q: Do my Rewards points ever expire?
Yes, for more information please Click Here
Q: How long should I wait to receive e-member card after I enrolled?
A: If you enrolled online via Centre Point Always Rewards website after activate your mail, member number will be created by the system automatically. E-member card will be available when member log in through Centre Point Always Rewards website, in case if member number does not display on your E-member, members still be able to enjoy privileges and benefits also member status remains effectively.
However, BE NOTED, always show your membership card to each hotel you stay than you can enjoy privileges and benefits that we have provided you.
Q: Where can I get more information about Centre Point Always Rewards program?
A: Experience more about Centre Point Always Rewards program Click Here to check out our privileges!
Q: Can I add another person to my account?
A: No. Each membership account must enroll individually. One person can have only one member.
Q: How do I receive a promotion in Centre Point Always Rewards program?
A: Throughout the year, there are many exciting promotions that we offer. Our current promotions will send to all members by EDM or E-letter or visiting our promotions page.
Q: How do I earn Centre Point Always Rewards points?
A: Centre Point Always Rewards members earn 3 or 4 points for every 100 bath spent,on their room rate excluding taxes and service charge. The Payment must be completed then member can receive rewards points.
Q: Can I earn Centre Point Always Rewards points for reservations booked online?
A: Yes, simply log in to your Centre Point Always Rewards account and book your room on our website, Not a member? Enroll Now!
Q: If I book more than one room at a Centre Point for the same night, will I earn points rewards for each room?
A: Yes, you have to log in to your rewards member and book you your room via Centre Point Website, you can receive rewards point, all points will refer from completed payment.
Q: How long does it take for rewards points to show on my account?
A: Rewards Points will be updated on Centre Point Always Rewards website within 15 days after the check-out date and payment status "Completed“. If your Rewards Points have not appeared in your Member account after that time please contact us.
Q: What do I do if I am missing points from a previous stay?
A: You can send mail to property that you stayed , kindly show your Centre Point Always Rewards number or Name of Member or Member’s email, please be allowed approximately 90 days on the process to claim missing Points.
Q: Can I purchase Centre Point Always Rewards?
A: Now it is not available.
Q: What can I use my Centre Point Always Rewards for?
A: Centre Point Always Rewards has many privileges and variety of benefits, you can show your card and get discount from our Restaurant, Lounge and so on.
Q: Are there restrictions on where I can redeem my points for hotel stays?
A: You can redeem your points for 5 Centre Point Properties (Pratunam, Sukhumvit10, Silom, Chidlom,Thong Lo).
Q: Are there blackout dates for using Free Nights or Discount or etc.?
A: There is no blackout dates for redeeming. However, Free Room Nights can be used up to room available.
Q: Can I transfer points to another Centre Point Always Rewards account?
A: No. Points cannot be transferred between any accounts or sharing.This rewards points are not transferable and may be used only by the person whose name is shown on its face.
